When your customers order products from a flower shop Suzuca Flower and found that the product was damaged by the shop With the following conditions ;

  1. If the customer orders the product and damaged, with the flowers or bruised, the customer can notify the product immediately after receiving the product. In order for the courier to bring back, edit or change the flowers for new ones and deliver it again.
  2. In the event that the customer finds that the product is damaged Or incomplete As soon as receiving the product Interrupting the notification within 1 hour, the shop is willing to refund money to 100% customers. The shop has a policy to not refund if more than the specified time.

Suzuca flower shop Reserves the right to change.