Please call to 02-671-2148, 099-323-8952
Direct to Japanese 083-845-5599

Business Policy


“Business Policy”


  • When your customers order products from a flower shop Suzuca Flower and found that the product was damaged
  • by the shop With the following conditions
  • 1. If the customer orders the product and damaged, with the flowers or bruised, the customer can notify the product
  •     immediately after receiving the product. In order for the courier to bring back, edit or change the flowers for new
  •     ones and deliver it again
  • 2. In the event that the customer finds that the product is damaged Or incomplete As soon as receiving
  •     the product Interrupting the notification within 1 hour, the shop is willing to refund money to 100% customers.
  •     The shop has a policy to not refund if more than the specified time.
  • Suzuca flower shop Reserves the right to change